STORE POLICY
Customer Care
Our policy at Rubi Rock is that all sales are final and we do not offer returns or exchanges. We understand that sometimes issues may arise with orders, so we ask that our customers provide proof of the issue to us in the form of a video of the package being opened. Please email any issues to us so we can review them and work towards a resolution.
Privacy & Safety
Your safety is our top priority at Rubi Rock. We respect your privacy and do not share any of your personal information with third parties. We may use your email for marketing purposes, but only if you have given us permission to do so. Our goal is to provide you with the best possible shopping experience while keeping your personal information safe and secure.
Shipping
We at Rubi Rock offer fast and efficient shipping for all our Punjabi suits. Please note that shipping times may vary and could be longer or shorter than initially estimated. Rest assured, we strive to deliver your product to you as promptly as possible.
Exchanges and Returns
Our policy at Rubi Rock is that all sales are final and we do not offer returns or exchanges. We understand that sometimes issues may arise with orders, so we ask that our customers provide proof of the issue to us in the form of a video of the package being opened. Please email any issues to us so we can review them and work towards a resolution.
Payment Methods
- E-transfer
- Offline Payments
Last edited: 07/03/2024